Refund policy

Refund & Return Policy - Rootsvital Healthcare

Due to the nature of health and wellness products, we maintain strict quality and hygiene standards.

Returns
We accept returns only in the following cases:

  • Product received is damaged

  • Product is incorrect

To request a return, contact us within 48 hours of delivery with photos/videos as proof.

Refunds
Once the return is approved, refunds will be processed within 5-7 business days to the original payment method.

Non-Returnable Items

  • Opened or used products

  • Products returned without original packaging

Cancellations
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

For assistance, contact:
📧 info@rootsvital.com
📞 +91 9343528519