Refund policy
Refund & Return Policy - Rootsvital Healthcare
Due to the nature of health and wellness products, we maintain strict quality and hygiene standards.
Returns
We accept returns only in the following cases:
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Product received is damaged
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Product is incorrect
To request a return, contact us within 48 hours of delivery with photos/videos as proof.
Refunds
Once the return is approved, refunds will be processed within 5-7 business days to the original payment method.
Non-Returnable Items
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Opened or used products
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Products returned without original packaging
Cancellations
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.
For assistance, contact:
📧 info@rootsvital.com
📞 +91 9343528519